Customer Care Centers & Extended Service Hours

At Howard Hanna Insurance Services, we’re committed to delivering the very best customer experience.

That’s why we are pleased to announce an enhancement to the insurance services provided exclusively for our customers. We’ve teamed up with several of our insurance carriers to provide our clients with extended hours of operation and service when it’s convenient for you. As always, our office remains available should you have any policy-related questions. Here is a list of carriers for which we are proud to offer extended hours for your service needs:

Chubb Insurance: 800-777-2131
Hours of Operation: Monday-Friday 8am-8pm EST, Saturday 10am-6pm

Donegal Service Center: 800-504-6635
Hours of Operation: Monday-Friday 8am-6pm EST

Encompass Insurance: 866-882-9513
Hours of Operation: Monday-Friday 8am-11pm EST, Saturday 9am-5pm

Grange Insurance: 855-293-3828
Hours of Operation: Monday-Friday 8am-7pm EST, Saturday 9am-12pm

Hanover Insurance: OH/MI clients: 800-782-8385, all other states: 855-255-4264
Hours of Operation: Monday-Friday 7am-9:30pm EST, Saturday 9am-5pm

Nationwide Insurance: 800-282-1446
Hours of Operation: 24/7/365

Progressive: Auto: 877-776-2436
Hours of Operation: 24/7/365

Safeco: 866-472-3326
Hours of Operation: 24/7/365

Travelers: 877-872-8737
Hours of Operation: 24/7/365

Westfield: personal lines: 844-948-1893, commercial business: 800-236-3884
Hours of Operation: Monday-Friday 8am-6pm EST, Saturday 10am-3pm (no Saturdays for commercial). Westfield billing is open 8am-8pm Monday-Friday.

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