F. Duffy Hanna, Esquire, President of Howard Hanna Financial Services, recently discussed Howard Hanna Real Estate Services’ history, operations, and continuing growth with RESPA News.
The RESPA News article reviewed the founding of the company in 1957, as well as emphasized the vision and growth of the company during the 1980s. These efforts in particular continue to affect the overall performance of Howard Hanna Real Estate Services.
In the 1980s, Howard W. Hanna, Jr. – along with his son, company Chairman Howard W. “Hoddy” Hanna, III, and his daughters, CEO Helen Hanna Casey and COO Annie Hanna Cestra – foresaw the value in the one-stop shopping business model.
The Hanna family “decided that in order to be successful, we needed to offer our clients and our Realtors the ability to have the service and products available at their fingertips to better service them to get deals completed,” says Duffy in the article. “We started our title company in 1981, our mortgage company in 1983, and insurance came shortly thereafter.”
The article also included a discussion about Howard Hanna Real Estate Services’ work in relation to RESPRO and compliance with RESPA. These efforts are currently supported by staff, software, and education alike.
Another area of discussion was the current direction of Howard Hanna Real Estate Services, which has grown through acquisitions in different markets:
“The real estate agents know that if they send a client to Howard Hanna Mortgage Services or Howard Hanna Insurance Services, they will get a full, comprehensive and timely response to that client,” Duffy said. “They know we’re going to be responsible for that client. We’re not going to put people in homes they can’t afford. We want customers for life. In five years, we want them to be happier than the day they closed on their homes, so when it’s time to move, they’ll want to do it again. It’s all for the benefit of the brokerage and their customers.”
To read more about Howard Hanna Real Estate Services’ history, growth, and education and compliance, read the entire article here.