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Amber Patterson Named 2022 Outstanding CSR of the Year in Pennsylvania

Austin, TX (July 2022) —The National Alliance for Insurance Education & Research has announced that Amber Patterson is the 2022 Outstanding CSR of the Year for the state of Pennsylvania.

To qualify for this top state honor, Amber Patterson submitted the winning essay on the topic,
“Transferable Skills are learned from experience which includes prior careers, education, volunteer work, or personal encounters. What are the top three skills you transferred from outside the insurance industry to your current job role? Discuss how you leverage your skills, continue to develop and evolve them, and how you transfer your expertise to others to ensure perpetually exceptional customer service.” Additionally, Amber was selected for demonstrating outstanding service and professionalism within the insurance community.

Amber Patterson began her insurance career as a customer service representative in 2018. She has been associated with Howard Hanna Insurance Services in Pittsburgh, PA since 2018, serving over the past four years in various capacities: Account Representative, Personal and Commercial Lines Account Advisor, Lead Generator, contributing newsletter writer, and Trainer. She assumed the role of Senior Account Advisor in the spring of 2022 and was recently promoted to Team Lead. Amber attained her CISR designation in March of 2022. Amber continues to serve the greater Pittsburgh area through her community service involvement.

“Amber Patterson was chosen as a state winner for exemplifying the characteristics and qualifications required to be eligible for the prestigious award,” stated Dr. William T. Hold, Ph.D., CIC, CPCU, CLU, Executive Chairman of The National Alliance. “Amber Patterson represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis.”

Amber receives a framed certificate, embossed with the special Outstanding CSR of the Year bronze medallion symbol. The National Outstanding CSR of the Year Award carries a $2,000 cash prize and a scholarship for the recipient’s employer to any program offered by The National Alliance. The national winner also receives a distinctive gold and diamond lapel pin cast with the Outstanding CSR of the Year emblem. Additionally, the winner’s name will be inscribed on a sculpture permanently displayed at the national headquarters in Austin, Texas.

For further information regarding the 2022 Outstanding CSR of the Year Award, contact The National Alliance, P.O. Box 27027, Austin, TX 78755-2027; 800-633-2165; website: www.TheNationalAlliance.com

About Howard Hanna: Howard Hanna Real Estate Services is the largest privately held real estate broker in the United States. The full-service real estate company has nearly 500 real estate, mortgage, insurance, title, and escrow service offices across 13 states, including Allen Tate Realtors® in the Carolinas and F.C. Tucker Company in Indiana, with more than 14,000 sales associates and staff, including many of the industry’s top-producing real estate agents. For more information visit www.howardhanna.com or www.facebook.com/howardhanna.

Contact: Danielle Shearer, dshearer@howardhanna.com, 412-696-0282

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